AFTER-SALES SERVICE

Beautiful and professional packaging solutions

In order to avoid any unexptected issues, we have strictly QC system, during the production period, your sales consultant will follow up all the steps:

Step 1 Raw material preparing:

 You will receive photos or videos about it.

Step 2 Mould cutting:

 Will send you photos with detailed dimensions.

Step 3 Printing & logo craft:

 Will send you photos.

Step 4 Before delivery:

 Packed products photos & videos.

If you are not completely satisfied with your merchandise, pre-production sample is very important, please do compare with it and make pictures or videos for any issue.
If the mistakes were happened on the production lines, we will response for it at all.
If the damage were happened on the delivery, please cooperate with us to ask for compensation with forwarder carrier, new batch products will on our production lines very soon.
If products are all right, but may something happened on your side, it's not our mistake, we could try our best to cooperate with you to solve the problems.
Please Note: It is the customers responsibility to Inspect all of the merchandise upon arrival for any unsatisfactory items, shortages or damages and inform us.